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Bank details
From 1 September 2025, North Ayrshire Council changed banking provider from Virgin Money to Royal Bank of Scotland. All payments to the council should now be made to Royal Bank of Scotland and new bank details for each service can be found within the relevant service pages on the website.
All Council Tax payers who have made a payment electronically or by Standing Order from 1 April 2025 to any financial year account, will have received a letter confirming the details of the new bank accounts. These can be confirmed under the Standing Order section of our Pay Council Tax page
If you are uncertain of the changes or receive any suspicious emails or communications in relation to the change of bank accounts, please contact our Customer Services team on 01294 310000 or our Finance team via email at cashiers@north-ayrshire.gov.uk to confirm the payee details to be used.
Road information
See planned roadworks and closures.