Order a bin

For a standard size bin (240 litre capacity), we charge £50.17.

If, after compacting, your recycling bin is regularly full before collection day, you may need to order an extra bin. This is limited to one per household at the standard charge. Excess recyclable waste can be taken to a Household Waste Recycling Centre.

Due to national targets and local policy, you may not be eligible to receive an extra grey bin. Continue to use all your recycling bins, this should reduce the amount of general waste you produce.

You may qualify for an extra grey bin if:

• you live in household with five or more people
• one or more of the residents has a medical condition and extra space is needed

An assessment may be carried out by council staff to see if you meet the criteria.

If you are a landlord, housing association or property factor, you may be issued with a new or refurbished large bin of a similar specification. This supports North Ayrshire Council’s aim to reuse and reduce waste as much as possible.

If you move into a property where the previous owner has removed bins, you will need to order and pay for new ones. It is up to you to raise this issue with the previous owner.

Householders in new developments will be required to buy a grey, blue, purple and brown bin.

If your bin is damaged, or missing, you can request a replacement bin. Charges may apply.

If the bin or container is damaged by us or has fallen into a vehicle, our crew should have noted this and will action a replacement.

You can arrange for removal of your damaged bin, which should be emptied of contents before its removal.

If you believe that your bin is missing, there will be no charge for a replacement bin. We may ask you some more questions to ensure we have all the details.

Call 01294 310000 to order all other replacement bins.

The council recognises an ongoing issue caused by a supplier fault with purple bin lids (delivered before 2020). We are working through a backlog and apologise for any delay and inconvenience caused.

If your purple bin lid is damaged:

Commercial 660, 1100 and 1280 litre wheeled bins are fitted with a lid lock as standard. We do not provide locks for 140, 240 or 360 litre plastic wheeled bins. They are available to buy from online suppliers.

The responsibility and liability for all bins, whether purchased or replaced, remains with the householder. Businesses are responsible for replacing their bins should they go missing or are vandalised.

For replacements, telephone 01294 310000 .

From time to time, stocks of bins may be low due to circumstances out of our control. We will distribute orders as soon as we can. Thank you for your patience.

You may order a bin, in person, during normal working hours at:

• Brooksby Medical and Resource Centre, 31 Brisbane Road, Largs, KA30 8LH
• Customer Service Centre, Bridgegate House, Irvine, KA12 8BD
• Garrison House, Millport, Isle of Cumbrae, KA28 0DG
• North Ayrshire Council, Lamlash, Isle of Arran, KA27 8JY
• The Town Hall, Countess Street, Saltcoats, KA21 5HW