Academic session 2024 to 2025
Please note: North Ayrshire Council is awaiting updated guidance from the Scottish Government, therefore this document is subject to change.
General information on Education Maintenance Allowances
These notes should be used by young people for guidance purposes only.
When you apply for an Education Maintenance Allowance, your application will be individually assessed to determine whether you are eligible for an Education Maintenance Allowance. The process of application and assessment will result in either a Notice of Entitlement, or refusal of award. Unsuccessful applicants will be notified via email, giving reasons for the decision. The Notice of Entitlement will tell you that you are eligible for an Education Maintenance Allowance in the forthcoming/current academic year, as long as you take an appropriate course at an appropriate Learning Centre.
In order for you to receive your Education Maintenance Allowance payments, an acceptable Learning Agreement/timetable must be in place. No payments can be made until the local authority receives confirmation from your Learning Centre that this is in place.
If you need help when completing the Education Maintenance Allowance application form, speak to your Guidance Teacher in the first instance.
1. What is an Education Maintenance Allowance
The Education Maintenance Allowance is a Scottish Government initiative which aims to address the link between low income and low attainment. The aim is to enable young people from low income families to remain in post-compulsory education, providing them with an incentive to learn and improve their chances of employment.
An Education Maintenance Allowance is a weekly payment of £30 to help support a person in education beyond the statutory school leaving age of 16.
In order to receive an Education Maintenance Allowance, you must have an acceptable Learning Agreement/timetable. Payment will be made, for each full week’s attendance, paid in two week instalments in arrears during term-time, up to a maximum of 42 weeks in any one academic year. Education Maintenance Allowance payments are not made during holiday periods, including October, Christmas, and Easter breaks.
2. Who can get an Education Maintenance Allowance
If you are 16 to 19 years old and thinking of staying in further education and live in a household with an annual income of £24,421 or £26,884 (for households with more than one dependent child under the age of 16 years, or between the ages of 16 and 25 years providing they are in further or higher education) or less, you should apply for an Education Maintenance Allowance. Unless you are in receipt of Universal Credit, we assess household income using documentation to support “total gross income” - the amount earned before tax, National Insurance and pension are taken off – for the previous financial year, 6 April 2023 to 5 April 2024.
You must also attend a Learning Centre within North Ayrshire.
3. Conditions for Education Maintenance Allowance entitlement
To qualify for receipt of an Education Maintenance Allowance from August or January of any given year, applicants need to satisfy the eligibility conditions covered in this section. The eligibility criteria must be applied annually, therefore an applicant will need to re-apply for an Education Maintenance Allowance on an annual basis.
Applicants will be given reasonable opportunity to provide any information that is not submitted with the original application. However, the local authority has the discretion to withdraw an Education Maintenance Allowance application where the requested information is not forthcoming after reminder emails have been issued, and will normally do so.
3.1 Age requirements
Education Maintenance Allowances are designed to support young people in post-compulsory education. Therefore, there are two intakes of eligibility to reflect the two school leaving dates in Scotland.
Autumn intake
If your date of birth falls between 1 March 2005 and 30 September 2008, you can apply for an Education Maintenance Allowance for the full academic year from August 2024.
Winter intake
If your date of birth falls between 1 October 2008 and 28 February 2009, you can apply for support from January 2025.
In either of these cases, please apply for an Education Maintenance Allowance early (although in some cases we will not pay it until January).
Education Maintenance Allowance is not available to young people still in compulsory school education.
3.2 Income requirements
Your gross taxable household income will determine your eligibility for an Education Maintenance Allowance. Where your household income is £24,421 or less, you may be eligible for a weekly allowance of £30.
If you are from a household with more than one dependent child under the age of 16 years, or between the ages of 16 and 25, providing they are in further or higher education, and where your gross taxable household income is £26,884 or less, you may be eligible for a weekly allowance of £30.
There are two methods of determining income, which are detailed below:
- Where a household is in receipt of Universal Credit, we will ask for the full, and most recent, Universal Credit Statement. This Statement should show the names and address of the household claimants, the monthly payment, and the breakdown of how this monthly payment has been calculated. If there is take home pay included in the Universal Credit Statement, we will also ask for the household’s most recent payslip(s) in order that we can obtain the gross take home pay (net pay only is shown on the statement).
- Where a household is not in receipt of Universal Credit, we will require documentation to support the income details which are relevant to each of an applicant’s parent(s)/carer(s) for the financial year 6 April 2023 to 5 April 2024, as detailed below.
There are three groups within this category, and further detail is outlined below:
Employed
You will be asked to provide evidence such as a P60 for the relevant period.
Self-employed
A Self-Assessment Tax Calculation form (SA302), from His Majesty’s Revenue & Customs, will be the only acceptable evidence. Due to the nature and timing of issuing the SA302 by His Majesty’s Revenue & Customs, this evidence may not be available until near the end of the year in which the young person is claiming Education Maintenance Allowance. For applicants with self-employed parent(s)/carer(s) we can base the assessment provisionally based on a completed accountant’s certificate. This can be obtained by contacting the Education Maintenance Allowance Team.
Assessing the Education Maintenance Allowance provisionally will result in the young person’s award being paid until week ending Friday 13 December 2024, to allow parent(s)/carer(s) time to obtain their SA302 for the relevant tax year from His Majesty’s Revenue & Customs. The award will then remain stopped, and no further payments will be processed, until this income evidence has been provided.
Where an award is made on a provisional basis, and that award is not finalised, should a successful application be made in subsequent years, the amount previously paid will be recovered before further payments can be made.
Any parent(s)/carer(s) in the household who are employed/self-employed will need to provide evidence of income. Confirmation will also be sought for any benefits or pension income for all those people who provide details on the application form.
Unemployed – in receipt of benefit or occupational pension
Where parent(s)/carer(s) in the household are in receipt of benefit, we may ask parent(s)/carer(s) to have Form B, Certificate of Benefits Received, completed by their local Department for Work & Pensions office.
Any parent(s)/carer(s) in the household, who are in receipt of Universal Credit, should provide their most recent and complete Universal Credit statement, showing their monthly payment and the breakdown of how this monthly payment has been calculated. If there is take home pay included in the Universal Credit Statement, we will also ask for the household’s most recent payslip(s) in order that we can obtain the gross take home pay (net pay only is shown on the statement).
Any parent(s)/carer(s) in the household who are in receipt of an occupational pension should provide a 2024 P60 supporting these earnings.
Evidence of other dependent children in household
Households with more than one dependent child will have to provide evidence of one of the other additional dependants if income is falling between the two income thresholds. Acceptable evidence for young people aged between 16 and 25 includes original full birth certificates and confirmation of enrolment on their course of study.
3.3 Residential requirements
To be considered eligible in terms of residency, a young person must meet the residency criteria set out in Schedule 1 Part 1 of The Student Support (Scotland) Regulations 2022. This means for a student studying a course of education at school, or a course of non-advanced education either at home or under the supervision of the Local Authority, they must meet the residency criteria set out in the Student Support (Scotland) Regulations 2022.
The details below highlight some of the criteria laid out in the regulations:
Relevant date
In deciding eligibility, reference will be made to a “relevant date,” defined as the first day of the term of the course of education for which Education Maintenance Allowance is sought. For applications made under the autumn intake, this day will be the first day of the first term of the academic year, which would be a date in August. For applications made under the winter intake, this day will be the first day of the first term in the new calendar year, which would be a date in January.
Ordinary residence
“Ordinary residence” has been defined in the courts as “habitual and normal residence in one place.” There are restrictions as to whether living in a place totally or mainly for the purpose of receiving full-time education can count towards ordinary residence.
Students must satisfy “ordinary residence” criteria to qualify for Education Maintenance Allowance. Generally, this relates to the relevant date and to the three-year period immediately before the qualifying date. Students must be ordinarily resident in Scotland on the qualifying date and, depending on individual circumstances, they will have to fulfil the three-year ordinary residence either in the UK and Islands, preceding the relevant date.
The residency requirements are that the student:
- is ordinarily resident in Scotland on the relevant date:
- has been ordinarily resident in the UK and Islands throughout the 3-year period immediately before the relevant date; and either
a. has settled status in the UK; or
b. if under the age of 18, has lived in the UK for 7 years immediately preceding the relevant date; or
c. if over the age of 18, has lived in the UK for either half their life or for 20 years before the relevant date, or
d. if over the age of 18, and has received support under point b for the academic session immediately preceding the relevant date.
In addition, there are further residency categories in Schedule 1 relating to other categories of people with specific types of immigration status. These include for example (but are not limited to) EU nationals etc with protected rights who have been living in the UK and Islands for three years, Irish nationals who are settled in the United Kingdom and refugees. Reference should be made to the Student Support (Scotland) Regulations 2022 when assessing a student’s residential eligibility for the Education Maintenance Allowance Programme. However, some examples are detailed below:
- Asylum seekers
Asylum Seekers, including young unaccompanied asylum seekers, are currently not eligible for Education Maintenance Allowance support.
- Refugee status
See Schedule 1, Part 1, Paragraph 8 of the Student Support (Scotland) Regulations 2022.
Applicants who have been granted refugee status and have been living in the UK and Islands at all times since receiving it (or who are the spouse, civil partner, or child of such a person) are entitled to apply for an Education Maintenance Allowance provided they are ordinarily resident in Scotland on the relevant date.
- Leave to enter or remain (where refugee status is refused)
See Schedule 1, Part 1, Paragraph 9 of the Student Support (Scotland) Regulations 2022
Applicants who have been refused refugee status but granted a form of leave to enter or remain as a result of a failed asylum claim (or who are the spouse, civil partner, or child of such a person) are also eligible, provided they:
- have been ordinarily resident in the UK and Islands at all times since receiving that status; and
- are ordinarily resident in Scotland on the relevant date.
- Syrian Vulnerable Persons Relocation Scheme (VPRS)
See Schedule 1, Part 1, Paragraph 9 of the Student Support (Scotland) Regulations 2022.
Applicants who have been refused refugee status but granted a form of leave to enter or remain as a result of a failed asylum claim (or who are the spouse, civil partner, or child of such a person) are also eligible, provided they:
- have been ordinarily resident in the UK and Islands at all times since receiving that status; and
- are ordinarily resident in Scotland on the relevant date.
- Ukrainian Nationals
(See Schedule 1, Part 1, Paragraph 14 of the Student Support (Scotland) Regulations 2022) Ukrainian nationals who have made a “relevant application” to the United Kingdom Home Office (where that relevant application is still being considered, or, they have been granted leave to remain following a relevant application) may qualify providing they are ordinarily resident in Scotland.
A “relevant application” is an application by an individual who is eligible to apply for that scheme to:
- the Ukraine Family Scheme,
- the Ukraine Sponsorship Scheme,
- the Ukraine Extension Scheme, or
- the United Kingdom Home for leave outside the immigration rules, as defined in Section 33(1) of the Immigration Act 1971, where the person
a. was residing in Ukraine immediately before 1 January 2022, and
b. left Ukraine in connection with the Russian Invasion which took place on 24 February 2022.
3.4 Course requirements
You must have an acceptable Learning Agreement/timetable in place, and you must adhere to the conditions of this Agreement. Education Maintenance Allowance payments will not be made until an acceptable Learning Agreement/timetable has been agreed and verified by your Learning Centre. You must normally be on a recognised full-time non-advanced course of study. If you are repeating a same level course, for example retaking Highers, or in your second year at a course of a similar or lower academic standard, you are still eligible for an Education Maintenance Allowance, provided that 11 the Learning Centre agrees that the end result is providing you with a stretching objective.
3.5 Short courses
There may be cases where a young person is following a course that is shorter than one academic year. Providing it is a recognised course and meets all other criteria, the young person may be accepted for an Education Maintenance Allowance.
3.6 If you leave your course
If you previously started a course, and leave early, you are still eligible for future funding, up to a maximum of three years in total. When you apply for the Education Maintenance Allowance for your second course, provided that you satisfy the eligibility criteria, you can be considered from the start of your new course up to the point that you have received a total of three years funding.
3.7 If you change courses during the Academic Year
You will still be eligible for an Education Maintenance Allowance for the new course provided you and your course continue to meet the eligibility criteria. An amended or renewed Learning Agreement/timetable would require to be set up and agreed.
3.8 If you move learning centre during the Academic Year
If you move school outwith North Ayrshire, you will have to apply to the local authority where that school is located. This will not affect your entitlement to Education Maintenance Allowance weekly payments, provided that you renew your Education Maintenance Allowance Learning Agreement/timetable.
Alternatively, if you leave school to attend college, you will have to apply to the college for an Education Maintenance Allowance. Again, this will not affect your entitlement to Education Maintenance Allowance weekly payments, provided that you renew your Education Maintenance Allowance Learning Agreement/timetable.
3.9 If you are on work experience during term time
You will continue to receive payments, but only if this work experience is a pre-arranged integral part of the course, takes place during term time, and you do not receive a wage.
3.10 Hours per week
For Education Maintenance Allowance purposes “full-time” means at least 21 guided learning hours per week.
You can attend separate courses which individually are less than 21 hours, provided that they amount to 21 hours together and are integrated into the Education Maintenance Allowance Learning Agreement/timetable.
4. Education Maintenance Allowance support for young people with Additional Support Needs (ASN) or “Vulnerable” young people
Young people within this category will qualify for flexibility in their entitlement to an Education Maintenance Allowance.
Please note: A young person with additional support needs as defined in Statutory Guidance on the Education (Additional Support for Learning) Scotland Act 2004 (as amended) may not need to be working towards a recognised educational qualification in order to receive an Education Maintenance Allowance. This will depend on their disability or additional support needs. In typical circumstances the young person will have had a formal plan as part of North Ayrshire’s staged intervention approach to meeting needs. Their Learning Agreement/timetable should therefore be constructed in such a way that the education provider is satisfied that it provides a specific tailored education package with clear aims that allow progress to be measured for that young person.
Meeting the educational needs of young people is a key challenge, critical to the creation of a fully inclusive society. As a step towards this, these guidelines have been drafted to ensure that the particular needs of young people are considered.
4.1 Definition of “Vulnerable”
“Vulnerable” young people are those who are at risk of non-participation and of under-achieving. The following are examples, but this is not an exclusive list:
- Young people who are, for example, teenage parents, homeless or who are estranged from their parents.
- Young people who are in care or are care leavers.
- Young people with caring responsibilities
- Young people in rehabilitation from illness
- Young people who are residing in secure accommodation for their own protection. (Residents of secure accommodation who are there because they have offended are not eligible to apply for an Education Maintenance Allowance).
The decision on whether a young person should get this additional flexibility will be made by the Learning Centre, with support from Guidance Staff, Skills Development Scotland, Health & Social Care Partnership or Educational Psychologists, who will confirm the applicant is eligible for additional support.
4.2 Extension of eligibility period
Local authorities will have the power to pay Education Maintenance Allowance to any young person whom it deems “vulnerable” for up to four years, as opposed to three. This will apply to any young person who has a formal learning plan when they finish compulsory education. They will be able to continue to receive the allowance up to the point where they have received four years support.
4.3 Attendance
A flexible weekly attendance pattern may be arranged for vulnerable young people or those with Additional Support Needs.
In temporary extenuating circumstances, for example when a young person is pregnant or has restricted mobility through illness, attendance of less than 21 hours per week may be allowed. The school must be satisfied that all other aspects of the Learning Agreement/timetable can be met, and that the course can be completed satisfactorily.
4.4 Learning agreement
The requirement for parent/carer authorisation will be waived for young people who are estranged from their families and assessed as independent (see Section 10 for explanation of independent) for state benefit purposes. This may include students who are in care.
4.5 Exceptions to the Financial Assessment Process
The local authority will assess the income of some young people in their own right. These categories are listed below:
- Estranged young people, care leavers or teenage parents receiving benefits in their own right.
- All eligible young people in the care of their local authority, such as those living in foster care, children’s homes or supported housing, would be treated as “independent” for the purposes of Education Maintenance Allowance, and would automatically be eligible for Education Maintenance Allowance payments without recourse to parental income assessment. Such young people may be required to provide confirmation from the local authority stating that they are in the care of the local authority.
5. Young people in home education
Education Maintenance Allowances will be available to eligible young people who are undertaking full-time non-advanced level of study by home education. Young people, applying for an Education Maintenance Allowance as home educated, must have a history of home education prior to reaching their official school leaving date.
Where a home educated young person is known to the Local Authority, we will confirm the history of home education with the appropriate Senior Manager in our Education Service. This manager will be required to verify that there is a suitable learning agreement or equivalent in place.
Where a home educated young person is not known to the Local Authority, a meeting will require to be arranged with a Senior Manager, Education Service, who will be required to verify that there is a history of home education and a suitable learning agreement or equivalent in place. Documentary evidence may be required to be brought to this meeting.
The Education Maintenance Allowance programme will be administered for these young people by the local authority in which the home education is based. Applications should be made to the local authority.
Given the nature of home education, there will be particular elements of the Education Maintenance Allowance programme which will vary. This section sets out those elements.
5.1 Eligibility of young person
Young people who are home educated will be subject to the same age criteria as those young people in schools. Young people will become eligible for an Education Maintenance Allowance from the start of the local authority school term under the autumn or winter intake, as appropriate. While it is recognised that home education may not follow the same terms as school education, this will ensure that all eligible local authority young people begin to receive their Education Maintenance Allowance at the same point in the year, regardless of the form of education they are undertaking.
Home-educated young people will also be eligible to a maximum of 42 weeks of Education Maintenance Allowance support over the year in the same way as other young people who are awarded an Education Maintenance Allowance.
5.2 Eligibility of learning
Eligible young people can be home educated full-time, or in conjunction with attendance at a Learning Centre. The local authority should be content that the home education is efficient and suitable for the child, and on a full-time basis.
5.3 Attendance requirements
In order to be eligible for the weekly allowance, young people who are home educated will be required to meet the 100% attendance requirement.
5.4 Progression and qualifications
Home-educated young people may not be working towards a recognised qualification. However, the programme of learning should be appropriate to the age, ability, and aptitude of the young person. Local authorities may choose to ensure that this remains the case throughout the young person’s period of eligibility.
5.5 Learning agreement
In order to receive an Education Maintenance Allowance, all young people must have an acceptable Learning Agreement (or equivalent) in place. For home-educated young people, this may be a plan of education agreed between the responsible adult and the young people.
The education provider should submit a Learning Agreement or similar plan of education provision to the local authority as part of the application for an Education Maintenance Allowance. Once the local authority is satisfied that this meets the Education Maintenance Allowance Scotland Guidance on Learning Agreements, the Education Maintenance Allowance should be granted.
5.6 Required signatures
The Learning Agreement (or equivalent) should be authorised by the young person and the adult educator or parent/carer responsible, and by a representative of the local authority if required. Where the young person attends school/college part-time, an appropriate representative of the school/college should also authorise the Learning Agreement. All parties should fully understand their responsibilities within the agreement. The responsible parent/carer/education provider should ensure the Learning Agreement is clear and unambiguous about the proposed programme of learning.
6. Ambition agreements
Some young people are not ready or able to progress to further formal learning at their school leaving date. An Ambition Agreement is an agreement between a young person and an advisor that the young person will take part in a programme of learning and activity which helps them to become ready for formal learning or employment. The young person may receive an allowance in return for complying with this agreement.
6.1 Eligibility of young person
Ambition Agreements are focused on young people who are leaving school and likely to enter a negative destination. Participation on an Ambition Agreement will be by Key Worker/Trusted Professional referral only. For Education Maintenance Allowance purposes, young people on Ambition Agreements will be subject to the same age criteria as young people in schools.
6.2 Education Maintenance Allowance income assessment
The Education Maintenance Allowance is means tested and eligibility will depend on household income and whether there is more than one dependent child in the household. The same rules for income assessment apply to young people on Ambition Agreements as those receiving an Education Maintenance Allowance in school and, unless a household is in receipt of Universal Credit, is based on gross taxable household income for the previous financial year.
6.3 Benefits
Young People receiving Universal Credit can take part in an Ambition Agreement, providing a suitable Learning Agreement/Action Plan can be put in place and followed.
6.4 Duration of allowance
Local Authorities will have the power to pay Education Maintenance Allowance to any young person whom it deems “vulnerable” for up to four years Education Maintenance Allowance. For the purpose of Ambition Agreements, all young people will be considered as vulnerable. For Ambition Agreements, payments can be made for a full year (that is: up to 52 weeks per
year). Young people on Ambition Agreements can receive payments outwith the normal school term, as their learning may not follow the academic year.
Young people on Ambition Agreements can have their Education Maintenance Allowance payments backdated to the first day of engagement on their activity, providing they have applied for Education Maintenance Allowance within 6 weeks of commencement, and this is within the current financial year. Unfortunately, we are unable to make back payments over financial years.
6.5 Attendance requirements
A flexible weekly attendance pattern may be arranged for young people on Ambition Agreements and attendance of less than 21 hours per week may be 17 allowed. This may include low engagement in an activity to begin with and progressing towards greater engagement.
6.6 Learning agreement/Action plan
The requirement for parent/carer authorisation will be waived for young people on Ambition Agreements, and this agreement will instead be signed off by the young person and their Key Worker/Trusted Professional.
7. Administration of Education Maintenance Allowances
Where a young person is living in one local authority area, and is attending a Learning Centre in another, responsibility for payments fall with the local authority in which their Learning Centre is situated.
If a young person is attending a school and a college, the local authority in which the school is situated will be responsible for making the Education Maintenance Allowance payment.
If a young person is attending college only, the young person should apply directly to the college they are attending.
8. Why an Education Maintenance Allowance Payment may be stopped
Persistent late comings over the duration of a course
A young person will receive a warning after five latecomings have occurred. Thereafter, if a young person has had a further two latecomings in any one week, payment will be stopped for that week.
Conduct
When a young person is not complying with the school’s discipline policy, Education Maintenance Allowance payments may be stopped for that young person.
Absence
Young people must maintain 100% attendance. When attendance falls below 100% in any week, payment will not be made for that week.
Progress
Education Maintenance Allowance payments can be stopped if young people do not make progress in their studies.
For information on Appeals/Complaints see Section 17.
9. In year assessments
Assessment may be allowed in-year where income has fallen from over £26,884 or £24,421 to within the Education Maintenance Allowance thresholds.
Any requests for in-year assessments should be made in writing, and relevant evidence will need to be provided confirming the change in circumstance, the date of change in circumstance and the current level of household income. Should income for the current financial year fall to within the Education Maintenance Allowance thresholds, any Education Maintenance Allowance award will be paid on a provisional basis.
Assessing the Education Maintenance Allowance provisionally will result in the young person’s award being paid until week ending Friday 13 December 2024. We will then stop the award and look for further information to check that income details provided remain unchanged. No further payments will be made until the award can be finalised.
Where an award is made on a provisional basis and that award is not finalised, should a successful application be made in subsequent years, the amount previously paid will be recovered before any future payments can be made.
In-year assessments will not take place where income rises during the year.
10. Independent young people
A young person is classed as independent if they fall under one of the following categories listed below:
- They are estranged from their parent(s)/carer(s).
- They are a parent to whom child benefit is being paid.
- They are married or in a civil partnership.
- They are in the care of their local authority.
- They are care leavers.
- They receive income support in their own right.
Evidence will be requested to confirm independent status, for example: benefits notice, letter/email from local authority. No information on parental income will be required.
11. Education Maintenance Allowance learning agreement
To be eligible for an Education Maintenance Allowance, young people must have an acceptable learning agreement/timetable in place.
A new learning agreement/timetable should be in place for each academic year.
The local authority may discontinue Education Maintenance Allowance payments where the information supplied by the Learning Centre states that the young person has failed to comply with their learning agreement/timetable. Where the learning programme is undertaken at more than one Learning Centre, the young person will require a separate Education Maintenance Allowance learning agreement, signed by all parties, for each Learning Centre at which he/she is registered, or a composite agreement constructed and signed by all relevant parties.
Where a review of the learning programme results in a change of course at the same Learning Centre, the Education Maintenance Allowance Learning Agreement/timetable can be amended and will remain valid for Education Maintenance Allowance payments provided that the variation is authorised by the young person, parent/carer and the Learning Centre concerned. Where a young person changes Learning Centre mid-year, a new Education Maintenance Allowance learning agreement/timetable, agreed by young person, Learning Centre, and parent/carer, will be required.
Young people will be given a reasonable timescale in order for an acceptable Education Maintenance Allowance learning agreement/timetable to be put in place. Where the learning agreement/timetable is not in place further to a reminder email from the local authority, the local authority has the right to withdraw the Education Maintenance Allowance award.
12. General conditions for Education Maintenance Allowance support
The general conditions to receive an Education Maintenance Allowance are listed below:
- Your date of birth must fall between 1 March 2005 and 28 February 2009.
- You must live in a household with an annual income of £24,421 or £26,884 (for households who have more than one dependent child under the age of 16 years, or up to the age of 25 years providing they are in further or higher education) or less.
- You must meet the residential requirements.
- You must attend a Learning Centre for a minimum of 21 hours of programmed study each week, see Section 4 for exceptions.
- You must have an acceptable Learning Agreement/timetable in place.
- You must have 100% attendance (you will be allowed to self-certify for up to five full days/10 half days absence in an academic session).
13. Attendance/Absence
You are required to have 100% attendance to qualify for your weekly Education Maintenance Allowance payment. You will not be paid for part attendance.
If you are unfit to attend your Learning Centre you will be required to produce documentary evidence.
Long term absence
Where you are absent due to illness for a period of more than five working days, a medical certificate should be obtained from your General Practitioner in order for Education Maintenance Allowance to be paid for those weeks.
Please note: some General Practitioners may charge for issuing medical certificates, and this will have to be requested at your own expense.
A periodic medical absence that extends over a period of three weeks will be the subject of review.
General Practitioners should not be approached for medical certificates for periods of absence which are shorter than five consecutive days.
Short term absence
In addition to the above you will be able to self-certify short term absences due to illness for up to five full days or 10 half days in an academic session. However, in the event of this allowance being exhausted, followed by any further periods of absence which are less than five consecutive days, Education Maintenance Allowance payments will not be paid for those weeks.
If you are absent for reasons other than illness, for example interviews, dental or hospital appointments, you should tell your Learning Centre immediately.
Absence due to the illness of someone other than the young person will not be counted towards attendance. In exceptional circumstances, where you are responsible for a dependent adult in the same household as you, we may accept a medical certificate on behalf of that adult. The Senior Manager, Education Service, will decide whether this action is appropriate, depending on individual circumstances.
Holidays taken within term time are not considered as authorised absence, unless under exceptional circumstances.
14. How will you get paid
Education Maintenance Allowance payments are for weekly attendance and will be made in two weekly instalments in arrears. Payment to you is made on an instruction from the Learning Centre to the local authority. Payment will be made through the Bankers’ Automated Clearing System directly into the applicant’s bank account. Payment cannot be made without the existence of an Education Maintenance Allowance Learning Agreement/timetable.
The local authority may discontinue Education Maintenance Allowance payments where the information supplied states that the young person has failed to comply with their Learning Agreement.
15. Late applications
It is possible that a young person might start their course and only hear about Education Maintenance Allowances afterwards. Payment of arrears can be made to the beginning of the current term if the application is received by the cut-off date, details are outlined below:
Autumn intake
If application is made before 30 September 2024, payment will be backdated to the beginning of the academic year, provided that the Learning Agreement criteria has been met. Applications received from 1 October 2024 onwards are eligible for back payment from the Monday of the week in which the application was received, provided that the Learning Agreement criteria has been met.
Winter intake
If application is made before 28 February 2025, payment can be backdated to the beginning of that term, provided that the Learning Agreement criteria has been met. Applications received from 1 March 2025 are eligible for back payment from the Monday of the week in which the application was received, provided that the Learning Agreement criteria has been met.
In all cases, the onus is on the young person to prove that they have satisfied the conditions of the Education Maintenance Allowance Learning Agreement from the beginning of that term.
Arrears will not be considered for any previous term.
Applications will only be processed for the academic session 2024 to 2025 if received by 31 March 2025. No applications will be accepted or considered after this date. Applications which have been received by this deadline, but are incomplete and awaiting information, will be withdrawn on this date.
16. Overpayments
The local authority will claim back any amount that has been overpaid.
If you do not repay any amount we ask you to, we may take court action against you, or we may refuse to give you an Education Maintenance Allowance in the future. If you are overpaid for any reason, keep the money safe so you can repay it when we ask you to.
We may pay too much if you fall under any of the categories listed below:
- You have not told us about any change in your circumstances.
- You have withdrawn from the course, and we were not notified.
- The amount of award was based on information you gave us, and this is incorrect.
- We made a mistake when we worked out your entitlement to Education Maintenance Allowance.
We have a right and a duty to reclaim any overpayments we have made, for any reason, and will normally do so.
17. Appeals and complaints procedure
If you are refused Education Maintenance Allowance support and disagree with our decision, or, you have submitted a late application and disagree with our decision not to backdate your Education Maintenance Allowance award, you may submit an Education Maintenance Allowance appeal.
Education Maintenance Allowance appeals must be lodged, within one calendar month of the date of the email or letter notifying you of the decision. An appeal can be lodged by emailing the Education Maintenance Allowance Team.
You will have been informed of the reason(s) your application was refused, and any appeal on your behalf should clearly state the grounds for appeal. You should supply any new information or facts to assist your appeal which you think will help. Where you are appealing against the decision not to backdate your Education Maintenance Allowance award, we would require evidence of extenuating circumstances, for example: medical certificate, support letter/email from school verifying the circumstances etc.
Once your appeal has been received, this, along with your Education Maintenance Allowance record, will then be passed to a Manager within the Education Service for consideration, and you will be advised by email or in writing of the outcome. If your appeal is unsuccessful, there is no further right of appeal.
Please note: Education Maintenance Allowance applications MUST be received no later than 31 March 2025.
We are unable to accept appeals in respect of applications that have not been received by this deadline.
17.1 Schools appeals - stoppage of weekly allowance
Appeals against the stoppage of your weekly allowance should be made directly to your school/learning centre. However, where the issue cannot be resolved with your school/learning centre you can lodge an appeal as above.
17.2 Complaints procedure
North Ayrshire Council expects to receive and process hundreds of Education Maintenance Allowance applications. A large number of these applications will be received by our Education Maintenance Allowance team between June and September, and the council undertakes to deal efficiently with the processing of each person’s application.
However, if you feel that something has gone wrong, which cannot be dealt with under our Education Maintenance Allowance appeals procedure above, you can lodge a formal complaint.
You can lodge your complaint online or in writing to the Customer Complaint Team, Cunninghame House, Irvine, KA12 8EE
18. Conditions of award
An Education Maintenance Allowance is awarded to help you financially with your studies. To receive an Education Maintenance Allowance, you must have an acceptable Learning Agreement/timetable and 100% attendance.
If you are successful in being awarded an Education Maintenance Allowance, we will send you a Notice of Entitlement explaining a number of conditions. Your payments will then commence once we have confirmation from your Learning Centre that an acceptable Education Maintenance Allowance Learning Agreement/timetable is in place.
If you fail to keep to any of the conditions attached to your Education Maintenance Allowance award, your payments will stop without warning, and we will send you an account if there has been any overpayment.
You must contact the Education Maintenance Allowance team immediately if any of the information listed below changes:
- Your parent(s)/carer(s) financial circumstances change.
- You change your bank details.
- You decide not to continue with your course.
This will allow the Education Maintenance Allowance team to reassess/stop your payments immediately and reduce the amount of any overpayments.
19. When to apply
Due to the large volume of applications which are received during the summer holiday period, we would encourage you to apply by 30 June 2024. This will give enough time to have your award in place for the start of the session in August.
20. Acknowledgement
We will acknowledge that we have received your application and return your documents, where applicable, to you as soon as possible. If you have not received an acknowledgement within five weeks of sending, email the Education Maintenance Allowance team to check that we have received your application.
21. Applying for Education Maintenance Allowance
Applications should be submitted online by visiting our Education Maintenance Allowance page on the North Ayrshire Council website.
You should normally provide supporting documentation when making your application online. If you are unable to provide supporting documentation at the time of application, you can do this at a later stage using the following:
Online using case reference by accessing Education Maintenance Allowance services.
The above method of providing required information or documentation is our preference and will reduce the processing time of your application.
Alternatively, email scanned copies or photographs of the required documentation by emailing the Education Maintenance Allowance team.
For any queries with regards to completing the Education Maintenance Allowance application form, email the Education Maintenance Allowance team.
22. How will we look after your information
Education Maintenance Allowance is a programme funded by the Scottish Government and administered by Local Authorities for schools throughout 25 Scotland. As we administer the scheme on behalf of the Scottish Government it is necessary for us to share your personal data with them.
In order to manage your application, it is necessary for the Council to handle your personal data to validate your application. Information you provide will be stored safely and securely on our systems for the purposes of assessment, award, payment and, where necessary, recovery of the Education Maintenance Allowance.
We may obtain information about you from other Local Authorities, His Majesty’s Revenue & Customs, Department for Work & Pensions, or provide information to them, to check the accuracy of information, to prevent or detect crime, or to protect public funds in other ways, for research or statistical purposes, as permitted by law.
We will not disclose information about you to anyone outside our local authority unless the law permits us to.
For further information about your information rights, you may wish to view our privacy policy.