Request tree works

The council will not carry out tree works on private land unless there are exceptional circumstances, see below.

The following relates to trees on council land only and is included in our Tree and woodland management policy document. If you have reason to believe the policy has not been implemented correctly, you can raise a complaint.

We'll investigate as an emergency if a tree:

• is torn out of the ground
• or branch is blocking a road or pavement

Call 01294 310000 to report the above emergencies.

We'll investigate if trees are:

• touching buildings or property
• interfering with telephone wires or utilities
• obscuring a public CCTV system

We will not investigate if trees are:

• affecting natural light, TV reception, views
• dropping leaves, fruits, nuts, sap
• inhabited by birds or animals leaving droppings
• viewed as being too high