Pay rent
Your rent is the money that pays for the services you receive. It is based on the type and size of property you live in. For some homes it includes service charges.
It is important that you pay your rent on time. If you are having problems paying your rent you must speak to us immediately. We will give you as much help and advice as we can to help you sort out the problem before it gets out of hand.
You will receive a letter when you first move in detailing what your first charge is and when it is due along with a plastic payment card. The bar code on this card holds your:
- name
- address
- rent account reference number
It ensures that any money you pay at a Post Office, PayPoint or Payzone outlet will reach your rent account. It is not a credit card and has no monetary value.
How to pay
Payments may be made by:
- cash
- cheque
- credit/debit card
Key information: Whichever method of payment you choose, you remain responsible for payment reaching your rent account on time.
Deductions from wages or salary
Council employees can complete and return a salary or wage deduction form document or call the Business Planning Team on 01294 324603.